Cancellation Policy

Last Updated: 1 Jan, 2026

At jethubs.com, we understand that travel plans can change. This policy outlines how cancellations and refunds work for bookings made through our platform.

1. Overview

Our cancellation terms follow the rules set by our service providers (airlines, hotels, car rentals, and tour operators). Reviewing these policies before confirming your booking helps avoid unexpected fees.

2. Your Right to Cancel

Bookings can be cancelled within 24 hours for a full refund if made at least 7 days before departure.

To cancel, contact us:

Email: info@jethubs.com

Phone:

3. Refunds

Approved refunds will be processed to your original payment method within 14 business days. No additional processing fees apply.

4. General Terms

• Cancellations must be submitted in writing (via email or official channels).
• Fees vary based on:
  • Service type
  • Provider’s rules
  • How far in advance you cancel

5. Airline Tickets

• Most tickets are non-refundable and non-transferable.
• Changes may be allowed with fees and airline approval.
• No refunds for:
  • No-shows
  • Partially used tickets

6. Hotel Bookings

• Policies differ by hotel and rate type.
• Flexible rates may allow free cancellation up to 24–72 hours before check-in.
• Promotional rates are typically non-refundable.

7. Tours & Activities

• Bookings cancelled 30+ days before the event may qualify for a full or partial refund.
• Bookings cancelled within 15 days are non-refundable.
• No refunds for no-shows.

8. Exceptional Circumstances

Refunds may be considered in cases such as:

• Medical emergencies (documentation required)
• Bereavement (documentation required)

Refunds under these circumstances require provider approval and are not guaranteed.

9. Cancellation & Refund Process

(A) Notification

Inform us as soon as possible to minimize potential charges.

(B) Cancellation Fees

Fees depend on service type, provider rules, and timing of the cancellation.

(C) Refund Eligibility

Subject to provider’s terms and the original payment method.

(D) Payment Processing

Refunds are processed according to your bank or payment provider’s timelines.

(E) Required Documentation

May include proof of payment, government ID, and booking reference.

(F) Communication

Use official channels for faster handling of your request.

(G) Escalation

If your request is denied, follow the provider’s dispute process.

(H) Refund Tracking

Some providers offer online tracking of your refund status.

(I) Partial Refunds

Issued for unused portions of eligible services.

(J) Non-Refundable Fees

Certain charges are always non-refundable.

(K) Special Waivers

In rare emergencies, providers may waive fees.

(L) Refund Denial

• Missed cancellation deadlines
• Incomplete documentation
• Violation of terms

(M) Delays

High demand or verification processes may cause delays in processing refunds.

10. Airline-Specific Rules

• Policies vary based on:
  • Fare type
  • Destination
  • Travel class
  • Special promotions

11. Policy Updates

jethubs.com may update this policy without prior notice. We recommend reviewing it regularly for any changes.

12. Need Help?

Our support team is available 24/7 for assistance with cancellations and refunds.

Email: info@jethubs.com

Phone: